Find answers to frequently asked questions our customers ask us.
Roofing and siding in Coastal Virginia, especially in areas like Virginia Beach, Norfolk, and across Hampton Roads, face a unique combination of harsh environmental factors. The primary challenges are high-velocity winds from tropical storms and hurricanes, the corrosive effect of salt air, and intense, humid summers. A reliable roofing contractor must use high-wind rated shingles, stainless steel or hot-dip galvanized fasteners to prevent rust, and ensure proper roof ventilation to combat attic moisture buildup, which can lead to mold and structural decay. We must also strictly adhere to local Coastal Building Codes, which are more stringent to ensure home safety during severe weather events.
The decision between a repair and a full replacement depends on the age of your roof and the extent of the damage. Isolated issues, like a few missing shingles from a storm (requiring shingle replacement) or a small, localized roof leak repair, can often be addressed with a targeted repair. However, if your asphalt shingle roof is over 15-20 years old, shows widespread granule loss, has extensive curling or cracked shingles, or has multiple leaks, a full roof replacement is often the more cost-effective and safer long-term solution. The only way to know for sure is with a professional roof inspection from a trusted company like WT Anderson, who will give you an honest assessment.
Absolutely. Navigating homeowner's insurance claims for storm damage can be a confusing and frustrating process for homeowners. Our team has extensive experience working with all major insurance carriers. We can perform a detailed inspection to accurately document all wind damage, hurricane damage, or hail impacts. We provide the necessary reports, photographs, and estimates that your adjuster will need, ensuring you have the proper documentation to support your claim for a full restoration. Our goal is to make the process as smooth as possible so you can get your home back to its pre-storm condition quickly.
Being a GAF Master Elite® Contractor is the highest level of certification a roofing company can achieve from GAF, North America's largest roofing manufacturer. Only 2% of all roofing contractors in the country qualify for this status. To earn it, a contractor must be properly licensed and insured, have a proven reputation for providing quality service within their community, and be committed to ongoing professional training. For a homeowner, choosing a Master Elite contractor means you are hiring the best of the best. It gives you access to superior products and, most importantly, the strongest manufacturer warranty options available, such as the GAF Golden Pledge® Warranty, which covers both materials and workmanship.